Shipping policy
Thank you for shopping at HOOKSTER! We’re dedicated to ensuring your orders arrive promptly and in perfect condition. Below is our comprehensive shipping policy:
1. Order Processing
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Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays). During peak seasons or sales, processing may extend to 5 business days.
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Once shipped, you will receive an email with tracking details to monitor your package.
2. Shipping Options and Rates
We provide a variety of shipping methods to meet your needs:
|
Shipping Method |
Estimated Delivery Time |
Cost |
|
Standard Shipping |
5-7 business days |
Free for orders over $75, otherwise calculated at checkout |
|
Expedited Shipping |
2-3 business days |
Calculated at checkout |
|
Overnight Shipping |
1 business day |
Calculated at checkout |
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Note: Delivery estimates are based on carrier timelines and may vary due to unforeseen circumstances.
3. International Shipping
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We do not offer international shipping at this time.
4. Tracking Your Order
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A tracking number will be emailed to you once your order is shipped.
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Use this tracking number to monitor your package on the carrier’s website.
5. Delayed or Lost Shipments
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If your package is delayed beyond the expected timeframe, contact us at info@hookster.com
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For lost shipments, we will partner with the carrier to investigate and provide a solution.
7. Returns
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For details on returns, please visit our Return Policy.
Contact Us
For any shipping inquiries, please reach out to us:
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Email: info@hookster.com
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Phone: 561-941-3230
Thank you for choosing HOOKSTER! We look forward to serving you.
