Shipping policy


Thank you for shopping at HOOKSTER! We’re dedicated to ensuring your orders arrive promptly and in perfect condition. Below is our comprehensive shipping policy: 

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1. Order Processing 

  • Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays). During peak seasons or sales, processing may extend to 5 business days. 

  • Once shipped, you will receive an email with tracking details to monitor your package. 

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2. Shipping Options and Rates 

We provide a variety of shipping methods to meet your needs: 

Shipping Method 

Estimated Delivery Time 

Cost 

Standard Shipping 

5-7 business days 

Free for orders over $75, otherwise calculated at checkout 

Expedited Shipping 

2-3 business days 

Calculated at checkout 

Overnight Shipping 

1 business day 

Calculated at checkout 

  • Note: Delivery estimates are based on carrier timelines and may vary due to unforeseen circumstances. 

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3. International Shipping 

  • We do not offer international shipping at this time.Shape 

4. Tracking Your Order 

  • A tracking number will be emailed to you once your order is shipped. 

  • Use this tracking number to monitor your package on the carrier’s website. 

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5. Delayed or Lost Shipments 

  • If your package is delayed beyond the expected timeframe, contact us at info@hookster.com 

  • For lost shipments, we will partner with the carrier to investigate and provide a solution. 

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7. Returns  

  • For details on returns, please visit our Return Policy. 

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Contact Us 

For any shipping inquiries, please reach out to us: 

  • Email: info@hookster.com 

  • Phone: 561-941-3230 

Thank you for choosing HOOKSTER! We look forward to serving you.